Supported in-centre contact is facilitated by contact centre staff who will support children and non-resident parents to meet and spend time together in a welcoming room at the centre. If parents don’t want to meet each other at the centre, this can be arranged.
Supported contact is suitable for families where no significant risk to the child, or those around the child, has been identified. The Contact Hub, provide a safe venue with toys, but do not monitor contact (no reports are made) and do not get involved. This is a short-term arrangement: families are encouraged to develop mutual trust and make more appropriate long-term arrangements (e.g. use a family venue).